ORDERS & DELIVERY
Shipping, Digital Delivery & Returns
Clear expectations for the different types of products sold through Lit Gnosis.
Amazon book purchases
Books purchased through Amazon are processed, shipped, and returned under the policies shown by Amazon for that order.
Printify merchandise
Lit Gnosis merchandise ordered through the official Printify storefront is produced and fulfilled on demand by Printify and its print providers. Product availability, production times, shipping estimates, address changes, replacements, and return eligibility are governed by the terms and order details shown through the Printify storefront. For order-specific help, use the support options provided with your Printify order or contact Lit Gnosis with the order details.
Digital products
Digital products are intended for electronic delivery after successful payment once automated delivery is activated. Because digital files cannot normally be “returned” in the same way as physical goods, any refund policy should be shown clearly before checkout and applied consistently with applicable law.
Services and consultations
Cancellation, rescheduling, deliverable, and refund terms should be displayed when booking or purchasing a service. Work that has already begun may be treated differently from an unstarted booking.
Damaged, incorrect, or missing orders
Use the contact page with your order details. Lit Gnosis can then determine whether the order is handled directly, through Amazon or the payment provider.